Privacy Policy

1. Introduction

This Privacy Policy explains how MotoLogger ("MotoLogger", "we", "us", or "our") collects, uses, shares, and protects information when you use the MotoLogger mobile application and related services (the "Service").

MotoLogger is operated by Paul French, an individual trader based in the Republic of Ireland.

MotoLogger is committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and applicable United States privacy laws.

Data Controller Information:

• Operator: Paul French
• Trading As: MotoLogger
• Location: Republic of Ireland
• Contact: privacy@motologger.net

2. Information MotoLogger Collects

2.1 Information You Provide Directly

Account Information:

• Name
• Email address
• Password (encrypted)
• Profile photo (optional)

Motorcycle Information:

• Make, model, year
• VIN (Vehicle Identification Number)
• Mileage
• Maintenance records
• Photos of your motorcycle
• Custom notes and modifications

Documents:

• Service manuals (stored locally on your device only - not uploaded to MotoLogger servers)
• Maintenance guides
• Receipts and invoices (stored securely in the cloud for cross-device access)
• Other motorcycle-related documents you upload

Communication:

• Support requests
• Feedback and suggestions
• Chat queries within the app

2.2 Information Collected Automatically

Usage Data:

• App features used
• Frequency of use
• Performance data
• Crash reports

Device Information:

• Device type and model
• Operating system version
• Unique device identifiers
• IP address
• Time zone

2.3 Information from Third-Party Services

Authentication Providers:

• If you sign in using Google or Apple, MotoLogger receives basic profile information they share
• This typically includes name, email, and profile photo

Payment Information:

• Processed by Apple App Store (iOS) or Google Play Store (Android) via in-app purchases
• MotoLogger does not store credit card numbers or banking details

3. Legal Basis for Processing (GDPR)

MotoLogger processes your personal data based on the following legal grounds:

Contract Performance:

• To provide the Service you've requested
• To manage your account and subscription

Legitimate Interests:

• To improve and optimize the Service
• To ensure security and prevent fraud
• To send service-related communications

Consent:

• For marketing communications (you can opt-out anytime)
• For analytics and personalization

Legal Obligations:

• To comply with applicable laws
• To respond to legal requests

4. How MotoLogger Uses Your Information

4.1 Service Provision

• Create and manage your account
• Store and organize your motorcycle data
• Process your documents for searchability
• Provide smart maintenance suggestions
• Enable chat functionality

4.2 Communication

• Send service-related notifications
• Respond to support requests
• Send maintenance reminders (if enabled)
• Marketing communications (with consent)

4.3 Improvement and Development

• Analyze usage patterns
• Fix bugs and improve performance
• Develop new features
• Ensure Service security

4.4 Legal and Safety

• Comply with legal obligations
• Enforce Terms and Conditions
• Protect against fraudulent activity
• Protect users' safety and rights

5. Data Sharing and Disclosure

MotoLogger does not sell your personal data. MotoLogger shares information only in these circumstances:

5.1 Service Providers

MotoLogger works with trusted third-party services:

• Firebase (Google): Authentication, database, cloud storage, serverless functions
• Anthropic: AI-powered chat, document processing, and text extraction
• RevenueCat: Subscription management and in-app purchase processing
• Brevo: Transactional email delivery (maintenance alerts, account notifications)

These providers are contractually bound to protect your data and use it only for providing their services.

5.1.1 Third-Party AI Data Sharing

IMPORTANT: MotoLogger uses Anthropic's Claude AI as its sole third-party AI provider. This section describes exactly what data is shared and how it is used.

Data Shared with Anthropic:

MotoLogger sends certain data to Anthropic's Claude AI to power smart features. All AI processing is performed via Anthropic's API through MotoLogger's secure server-side infrastructure (Firebase Cloud Functions). The MotoLogger app never communicates directly with Anthropic.

A. Chat Features (Bike Chat, Help Chat, General Chat):

• Your chat messages and questions
• Conversation history within the current chat session
• Bike context information (make, model, year, mileage) when using bike-specific chat
• Recent service history (up to 10 records including dates, service types, and notes)
• Upcoming maintenance schedule information
• Images of relevant service manual pages (rendered on your device, sent transiently for analysis)
• Photos of motorcycle components you submit for identification or advice

B. Document Processing (OCR and Data Extraction):

• Photos of documents you scan or upload, including:
  • Vehicle registration certificates
  • Service invoices and receipts
  • Insurance policy documents
  • Road tax and vehicle tax documents
  • Inspection/MOT/NCT certificates
• Anthropic's AI extracts structured data (dates, amounts, reference numbers, vehicle details) to enable automatic form filling

C. Service Manual Processing:

• Pages from your service manual (rendered as images on your device)
• Manual metadata (manufacturer name, table of contents)
• Extracted maintenance schedules and technical specifications

How Your Data Is Used by Anthropic:

• Data is processed in real-time via Anthropic's API and is not retained by Anthropic after processing completes
• Anthropic does not use your data to train its AI models (per Anthropic's API terms, API inputs and outputs are not used for model training)
• Service manuals remain stored on your device only; MotoLogger servers never store or access your manual files
• Document images are processed transiently and are not stored by Anthropic

Your Consent:

• By using AI features (chat, document scanning, manual processing), you explicitly consent to sharing the data described above with Anthropic
• AI consent is mandatory for AI features: If you decline AI data sharing consent, the following features will be disabled:
  • Chat with AI assistant (bike-specific questions, maintenance advice, app help)
  • Automatic document scanning and form auto-fill
  • Service manual processing and extraction
• You can still use all core app functionality with manual data entry (adding bikes, logging services, viewing records, etc.)
• You can withdraw your consent at any time, which will immediately disable AI features going forward
• Core app functionality (manual data entry, viewing records, etc.) does not require AI data sharing consent

Third-Party Privacy Policies:

• Anthropic Privacy Policy: https://www.anthropic.com/privacy
• RevenueCat Privacy Policy: https://www.revenuecat.com/privacy
• Brevo Privacy Policy: https://www.brevo.com/legal/privacypolicy/

5.2 Legal Requirements

MotoLogger may disclose information if required by:

• Court order or subpoena
• Government or regulatory request
• Law enforcement investigation
• To protect rights, property, or safety

5.3 Business Transfers

If MotoLogger is sold or merged, your information may be transferred to the new owner, subject to the same privacy protections.

5.4 Aggregated Data

MotoLogger may share anonymized, aggregated data that cannot identify you personally for research or marketing purposes.

6. International Data Transfers

Your data may be transferred and processed in countries other than your own:

For EU Residents:

• Data may be transferred to the United States (for Firebase, Anthropic services)
• Such transfers are protected by:
  • Standard Contractual Clauses
  • Appropriate safeguards under GDPR Article 46

For US Residents:

• Data is primarily processed in EU data centers
• Cross-border transfers comply with applicable frameworks

7. Data Retention

MotoLogger retains your data for as long as necessary to provide the Service and comply with legal obligations:

• Account Data: Retained while account is active
• Motorcycle Records: Retained while account is active
• Deleted Data: Removed within 30 days of deletion request
• Backups: May persist up to 90 days in backup systems
• Legal Holds: Data may be retained longer if required by law

8. Your Rights

8.1 Rights for EU Residents (GDPR)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion ("right to be forgotten")
• Portability: Receive your data in a portable format
• Restriction: Limit how your data is processed
• Object: Object to certain processing activities
• Withdraw Consent: Where processing is based on consent

8.2 Rights for California Residents (CCPA)

You have the right to:

• Know what personal information is collected
• Know if information is sold or disclosed (I do not sell data)
• Say no to the sale of personal information (MotoLogger does not sell data)
• Access your personal information
• Request deletion of personal information
• Non-discrimination for exercising rights

8.3 How to Exercise Your Rights

Contact MotoLogger at privacy@motologger.net with your request. MotoLogger will respond within:

• 30 days for GDPR requests
• 45 days for CCPA requests (with possible 45-day extension)

9. Data Security

MotoLogger implements appropriate technical and organizational measures to protect your data:

• Encryption: Data encrypted in transit and at rest
• Access Controls: Limited access on need-to-know basis
• Regular Testing: Security measures regularly reviewed
• Secure Infrastructure: Using Google Cloud Platform security
• Password Protection: Passwords hashed using industry standards
• Two-Factor Authentication: Available for enhanced security

10. Children's Privacy

The Service is not intended for children under 18. MotoLogger does not knowingly collect information from children. If MotoLogger discovers a child's data has been collected, it will be deleted promptly.

11. Third-Party Links

The Service may contain links to third-party websites or services. MotoLogger is not responsible for their privacy practices. Please review their privacy policies before providing any information.

12. Marketing Communications

Opt-In: MotoLogger will only send marketing emails with your consent Opt-Out: Every marketing email includes an unsubscribe link Preferences: You can update communication preferences in app settings

13. Cookies and Tracking

The mobile app does not use cookies. The Service may use:

• Analytics: To understand usage patterns (anonymized)
• Crash Reporting: To identify and fix issues
• Performance Monitoring: To ensure app reliability

You can disable analytics in app settings.

14. AI and Automated Processing

The Service uses AI (Anthropic's Claude) for:

• Document scanning and data extraction (registration, invoices, insurance, road tax, inspections)
• Service manual analysis and maintenance schedule extraction
• Chat-based motorcycle advice and app help
• Photo-based motorcycle component identification

Important:

• AI-generated content (maintenance suggestions, extracted data, chat responses) is clearly presented as AI output
• AI suggestions are not fully automated decision-making — you always review and confirm extracted data before it is saved
• You always retain control over maintenance decisions
• You can opt-out of AI features while still using core functionality

Third-Party AI Services:

• MotoLogger uses Anthropic's Claude AI as its sole third-party AI provider
• All AI processing is performed server-side via secure API calls; the app never communicates directly with Anthropic
• Your data is shared with Anthropic as described in Section 5.1.1 above
• Explicit consent is required before any data is shared with Anthropic
• Anthropic does not retain your data or use it for model training (per their API terms)
• See Section 5.1.1 for complete details on what data is shared and how it's used

15. Data Protection Officer

As a small business, MotoLogger is not required to have a formal DPO. However, for privacy concerns, contact:

• Email: privacy@motologger.net
• Operator: Paul French

16. Supervisory Authority

If you're unsatisfied with MotoLogger's response to privacy concerns, you may contact:

For EU Residents: Data Protection Commission (Ireland) 21 Fitzwilliam Square South Dublin 2, D02 RD28 Ireland Website: www.dataprotection.ie

For US Residents: Contact your state's Attorney General office

17. Changes to This Privacy Policy

MotoLogger may update this Privacy Policy periodically. MotoLogger will notify you of material changes via:

• Email notification
• In-app notification
• Update notice on next app launch

Continue using the Service after changes constitutes acceptance of the updated policy.

18. Contact Information

For privacy-related questions or to exercise your rights:

Email: support@motologger.ie
Operator: Paul French
Trading as MotoLogger
Republic of Ireland

Response Times:

• General inquiries: 5-7 business days
• Rights requests: Within statutory timeframes
• Urgent security issues: 24-48 hours

By using MotoLogger, you acknowledge that you have read and understood this Privacy Policy.